SAP SE announced that it was ranked by Forrester Research Inc. as a leader in its report “The Forrester Wave™: Services Providers for Next-Generation SAP Products, Q2 2018.”
The report cites the SAP Digital Business Services organization for providing unique product expertise and a massive scale of experience with next-generation SAP products. SAP Digital Business Services was one of four service providers for SAP software the report named as a leader.
Customers look to SAP for assistance navigating the product landscape and identifying innovations, such as SAP S/4HANA, that help turn ideas generated from design thinking sessions into reality. SAP Digital Business Services is committed to supporting every customer on their journey to enable the intelligent enterprise for best-run businesses. It offers customers a global team of professionals with in-depth expertise, and provides outcome-focused services, proactive support, intelligent tools and value-added partnerships.
The report evaluated 13 service providers for SAP software in the areas of strength of current offering, strategy and market presence. According to the report, the leading service providers for SAP software are evolving their offerings to align with new buyer needs. The report goes on to note that the services arm of SAP “is in a category of its own within the leading providers.”
“Today’s businesses demand next-generation services to support next-generation technology. SAP Digital Business Services is a catalyst for digital transformation success, combining deep expertise in SAP solutions and industry and business process knowledge,” said Michael Kleinemeier, member of the Executive Board of SAP SE. “We are following a holistic approach to serving customers by offering our innovation services and next-generation SAP products together with a single-minded focus on transformational business outcomes, such as outstanding customer experience and breakthrough business models.”
Over 19,000 experts of SAP Digital Business Services support more than 404,000 customers worldwide. These resources enable SAP customers to become Intelligent Enterprises by helping them focus on three key areas: an intelligent suite, intelligent technologies and a digital platform.